Accident Claims Support
Been involved in a road traffic accident? Recova helps make the next steps clearer by coordinating vehicle recovery and connecting eligible motorists with accident-management support for repairs, replacement vehicle options and communication with the relevant parties.
Complete Support After a Road Traffic Accident
The moments following a car accident can be confusing. You may need to arrange recovery, notify your insurer, establish what happened, find a suitable repairer and work out how you will remain mobile while your vehicle is off the road.
Recova provides a clear first point of contact for motorists involved in accidents across Burnley, Pendle and surrounding Lancashire areas.
We can arrange recovery of your damaged vehicle and collect the information required for an initial claim assessment. Where the circumstances meet the relevant criteria, we can introduce you to an accident-management partner that can explain the available repair and replacement vehicle options.
Every case is assessed individually. Services depend on factors including the accident circumstances, available evidence, vehicle condition, liability position and the terms of any agreement.
Accident Support in Six Steps
Contact Recova
Tell us where the accident happened, whether anyone is injured and whether your vehicle is safe to drive.
Secure the Vehicle
Where required, we arrange accident recovery and transport the vehicle to an agreed safe location.
Initial Assessment
We collect the accident, vehicle, insurance and third-party information needed to assess the situation.
Liability Review
The available evidence is reviewed to understand how the accident occurred and whether another party may be responsible.
Repairs and Mobility
Eligible customers may be offered vehicle repair coordination and an appropriate replacement vehicle option, subject to terms.
Claim Progression
The relevant insurer, accident-management provider, repairer and other parties progress the claim through to repair or settlement.
Accident Claims Services
Start Your Claim
Submit the initial details of your accident, vehicle, insurance and recovery requirements for assessment.
Non-Fault Accident Claims
Learn how non-fault claims work and what assistance may be available when another road user caused the accident.
Been in an Accident?
Follow a practical accident checklist covering safety, evidence, insurance information and vehicle recovery.
Claims Process
Understand what happens from the first call and vehicle recovery through to liability, repairs and completion.
Replacement Vehicle
Explore the difference between a policy courtesy car and a replacement vehicle supplied under another arrangement.
Vehicle Repairs
Learn how accident damage can be assessed and how repair work, authorisation and progress updates may be coordinated.
What Can Accident Support Include?
Accident Recovery
Collection of accident-damaged vehicles from accessible roadsides, homes, workplaces and storage locations.
Vehicle Damage Assessment
Arranging an assessment of the visible and underlying damage before repairs are authorised.
Repair Coordination
Communication between the relevant claim provider, insurer, engineer and repair facility.
Replacement Vehicle Options
An appropriate mobility option may be available while the damaged vehicle is being repaired, subject to eligibility and terms.
Claim Communication
Clear updates about recovery, liability, repairs and the next stage of the claim.
Specialist Referrals
Introductions to appropriately authorised providers where legal or personal injury assistance is requested.
Accidents We May Be Able to Assist With
- Rear-end collisions
- Roundabout accidents
- Junction accidents
- Parked vehicle damage
- Side-impact collisions
- Vehicles damaged by reversing drivers
- Multi-vehicle accidents
- Commercial vehicle accidents
- Motorcycle accidents
- Accidents involving uninsured drivers
- Hit-and-run incidents
- Accident-damaged cars and vans requiring recovery
Why Choose Recova?
Recovery and Claim Support
Instead of contacting separate recovery, storage and accident-support companies, customers receive a coordinated first point of contact.
Local Lancashire Service
Recova provides vehicle recovery across Burnley, Pendle and surrounding Lancashire locations.
Clear Explanations
The available options, agreements, responsibilities and potential costs should be explained before the customer proceeds.
Professional Vehicle Handling
Accident-damaged vehicles are loaded and transported carefully to reduce the risk of further avoidable damage.
Important Information
Services are subject to eligibility, liability and agreement terms. Submitting an enquiry does not guarantee claim acceptance.
Need Vehicle Recovery Now?
Whether you’ve broken down, been involved in an accident or need a vehicle transported, Recova is ready to help. Call our team now for fast, professional vehicle recovery across Burnley, Lancashire and the surrounding areas.
