Start Your Claim
Provide the initial details of your road traffic accident and vehicle damage. Recova will review your recovery requirements and, where appropriate, arrange an assessment with an accident-management partner.
Begin Your Accident Claim Assessment
Use this page to tell us what happened, where your vehicle is located and what assistance you currently need.
Completing the form does not automatically enter you into a claims-management, hire, repair or legal agreement. Your information should first be reviewed so that the available options and relevant terms can be explained.
Where immediate accident recovery is required, prioritise your safety and call Recova rather than waiting for an online response.
Four Steps to Start
Tell Us What Happened
Provide the date, location and a short factual account of the accident.
Add Vehicle Details
Enter your vehicle registration, make, model and current condition.
Provide Other-Party Information
Share the registration and insurance information of any other vehicle involved, where available.
Request an Assessment
Submit the information for review. We will contact you to discuss recovery and the potential next steps.
Information to Have Ready
Your details
- Full name
- Telephone number
- Email address
- Home postcode
- Preferred contact method
Accident details
- Date and approximate time
- Exact or approximate location
- Description of what happened
- Road and weather conditions
- Whether police or emergency services attended
- Police reference number, where available
- Whether anyone reported an injury
Your vehicle
- Vehicle registration
- Make and model
- Current location
- Whether the vehicle can be driven
- Visible damage
- Warning lights or fluid leaks
- Recovery already arranged
Other parties
- Driver’s name
- Vehicle registration
- Telephone number
- Insurer
- Policy information, where supplied
- Witness contact details
Supporting evidence
- Scene photographs
- Vehicle damage photographs
- Dashcam footage
- Witness information
- Police reference
- Recovery paperwork
- Relevant messages or correspondence
Claim Form
What Happens After Submission?
Your enquiry will be checked to establish the following. You should then receive a clear explanation of the available route, including any agreement, potential charges, responsibilities and cancellation terms, before deciding whether to proceed.
- Whether urgent recovery is required
- Whether sufficient accident information is available
- Whether another party may be responsible
- Whether liability has already been accepted or disputed
- Whether the vehicle is repairable
- Whether replacement transport may be needed
- Which provider is best placed to assist
Why Choose Recova?
Recovery and Claim Support
Instead of contacting separate recovery, storage and accident-support companies, customers receive a coordinated first point of contact.
Local Lancashire Service
Recova provides vehicle recovery across Burnley, Pendle and surrounding Lancashire locations.
Clear Explanations
The available options, agreements, responsibilities and potential costs should be explained before the customer proceeds.
Professional Vehicle Handling
Accident-damaged vehicles are loaded and transported carefully to reduce the risk of further avoidable damage.
Important Information
Services are subject to eligibility, liability and agreement terms. Submitting an enquiry does not guarantee claim acceptance.
Need Vehicle Recovery Now?
Whether you’ve broken down, been involved in an accident or need a vehicle transported, Recova is ready to help. Call our team now for fast, professional vehicle recovery across Burnley, Lancashire and the surrounding areas.
